# FAQ

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  <h1 style="margin:0;color:var(--navy);font-size:2rem;line-height:1.2;">Frequently Asked Questions</h1>
  <p style="color:var(--ink-soft);line-height:1.7;margin:12px auto 0;max-width:62ch;">Quick answers about buying, selling, financing, and service at Car2Sell &mdash; Queens, NY.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Can I sell my current car to Car2Sell?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Yes, you can. Whether you&rsquo;re planning to buy your next car from us or not, Car2Sell buys used vehicles directly from individuals. Just bring your car in, and we&rsquo;ll give you a fair, no-pressure offer.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">How do I know what my car is worth?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Start with our <a href="/value-your-trade" style="color:var(--blue);font-weight:600;">online appraisal tool</a>. It takes into account your vehicle&rsquo;s make, model, mileage, location, and current market trends to give you a solid starting estimate.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Do I need to bring my car in for an inspection?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Once you&rsquo;ve used the <a href="/value-your-trade" style="color:var(--blue);font-weight:600;">appraisal tool</a> and like the preliminary offer, the next step is to bring your car in for a quick in-person inspection. That lets us verify the condition and make sure everything matches up.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">When do I get paid after selling my car?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Got your title? Great! You can leave with a check that same day. If you don&rsquo;t have the title in hand yet, no problem. We&rsquo;ll still honor your offer for up to 7 days or 300 miles, whichever comes first.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Can I use my car&rsquo;s value toward another vehicle?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Yes. We gladly accept trade-ins, and you can apply that value toward anything on our lot. Use our <a href="/value-your-trade#contact" style="color:var(--blue);font-weight:600;">Value Your Trade</a> tool online to get a ballpark estimate, then stop by, and we&rsquo;ll walk you through the rest.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Can Car2Sell help with a lease buyout?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">We might be able to, depending on your leasing company&rsquo;s terms. Give us a call or stop in, and we&rsquo;ll help figure out whether your lease can be bought out and what the next steps would look like.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">How can I schedule a test drive online?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Look for the &ldquo;Check Availability&rdquo; form on any vehicle listing. Just fill in your info, hit submit, and one of our team members will reach out to set up your test drive.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Do you work with people who have bad credit?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">We do. If you&rsquo;ve got bad credit, no credit, or you&rsquo;re a first-time buyer, we&rsquo;ll work with you. Our <a href="/finance" style="color:var(--blue);font-weight:600;">finance team</a> specializes in matching people with financing plans that actually make sense for their situation.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">How do I get pre-qualified?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Fill out the <a href="/finance-app" style="color:var(--blue);font-weight:600;">pre-qualification form</a> online. You&rsquo;ll fill out some basic info, and without a hard credit check, you&rsquo;ll see what kind of loan or APR you might qualify for, giving you a clearer budget before you visit.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">How does your online Payment Calculator work?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">It&rsquo;s a quick way to estimate your monthly payment. Plug in the vehicle price, your down payment, trade-in value, desired loan term, and estimated interest rate. You&rsquo;ll get an idea of what to expect&mdash;just remember, taxes, dealer fees, and your final APR can change the numbers slightly.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">Can I leave a review?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">Yes, we&rsquo;d love for you to share your experience! Head to our <a href="/customer-reviews" style="color:var(--blue);font-weight:600;">Customer Reviews</a> page and click the &ldquo;Write Review&rdquo; button to let us (and others) know how it went.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">What is your address and phone number?</h3>
  <p style="color:var(--ink-soft);line-height:1.7;margin:0;">You&rsquo;ll find us at <a href="/dealership-info/hours-and-directions" style="color:var(--blue);font-weight:600;">Car2Sell</a>, 229-20 S Conduit Ave., Queens, NY 11413. To reach us by phone, call (347) 352-3534.</p>
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  <h3 style="color:var(--navy);font-size:1.3rem;margin:0 0 10px;">What are your business hours?</h3>
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    <li>Monday &ndash; Saturday: 9:00 AM to 7:00 PM</li>
    <li>Sunday: 9:00 AM to 6:00 PM</li>
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